Working within a fast-paced and welcoming environment, you will be tasked with analyzing and processing mutual fund shareholders’ written requests. Our strong culture and consistent track record of promoting from within ensure that you will have ample opportunities for growth and development. You'll be supporting a range of clients, including internal customers, financial intermediaries, and individual shareholders. Using various computer applications, you will be responsible for analyzing, researching, and taking proactive initiative to respond to customer needs, questions, and requirements. Extensive involvement in day-to-day operations, as well as the ability to develop positive working relationships with other departments, will also be a key component of this position.