Student Experience Coordinator - Department of Student Affairs
$74,230 - $82,297 per annum
The Office of Student Culture and Community Standards at the University of Prince Edward Island (UPEI) invites applications for a Student Experience Coordinator. The Student Experience Coordinator is a key member of the Student Culture and Community Standards team, gathering student perspectives, providing critical insight, and implementing initiatives that support Student Culture and Community Standards, a new unit developed to address the university’s expanding and increasingly diverse student population. Reporting to the Manager of Student Culture and Community Standards, the Student Experience Coordinator supports this unit by regularly soliciting and listening to students regarding their experiences on campus, works with the Student Engagement Officer to implement systems to gather feedback from students about these experiences, and implements recommended programs to address resulting identified needs as determined by the Manager of Student Culture and Community Standards. The position will also be responsible for supporting and maintaining on-going student engagement projects within the portfolio of the Associate Vice-President, Students.
As a part of the Student Culture and Community Standards unit, the Student Experience Coordinator will play a supporting role in maintaining community standards by providing campus community education sessions regarding community standards and the Student Code of Conduct process as well as providing support to respondents in Student Code of Conduct investigations.
The Student Experience Coordinator also supports building community and student culture through close partnerships and collaboration with the Equity, Diversity, and Inclusion office to ensure that outreach, advocacy, support, and community building efforts are consistent with the University’s EDI efforts and actively reach out to traditionally marginalized and equity seeking groups on campus.
RESPONSIBILITIES:
- Implement coordinated systems to receive and process student voices and reports of their experience on campus both online and offline
- Identifies issues and gathers perspectives from students’ voices while acknowledging the importance of creating an inclusive process that encourages and seeks out feedback from racialized and other equity-seeking group students. Implement initiatives to address these issues promptly by collaborating with relevant units on student informed initiatives
- Gather data and conduct analysis on student engagement and belonging to support the creation of responsive programming
- Support the implementation, and facilitation of programs to enhance student Community Standards (currently supported by three campus-wide policies – Sexual Violence Prevention and Response, Student Code of Conduct, and Fair Treatment)
- Collaborate with various campus departments including the Office of Institutional Research, International Student Office (ISO), Equity, Diversity, and Inclusion (EDI) Office, Sexual Violence Prevention and Response Office (SVPRO), and academic advising staff to foster a holistic approach to student success and retention
- Solicit and listen to students regarding their experiences, implement systems to ask students about these experiences, and implement recommendations for new programs to address resulting identified needs
- Support the development and delivery of student leadership training programs for students who have lived experience for equity seeking groups
- Contribute to education and programming initiatives regarding substance use on campus, aligned with the alcohol and drug use policy
- Promote positive student conduct and behaviour through outreach efforts, providing culturally relevant presentations and advising
- Support development of preventative programs and resources to foster a supportive campus community
- Supports the coordination of campus wide events that aim to increase student wellbeing and connection to UPEI
- Provide navigation and process support for respondents in Student Code of Conduct investigations
- Other related duties as required
QUALIFICATIONS:
- Lived experience with underrepresented, equity-seeking groups and understanding of the impact of intersectionality for these groups
- A bachelor's degree in education, social work, or a related field
- 3 to 5 years of experience, working in student support services, preferably in a post-secondary educational system; or equivalent experience working interactively with young adults in non-educational settings
- Experience in conducting surveys, focus groups, and other means of gathering feedback
- Experience turning quantitative and qualitative data and analysis into programming goals and targets
- Experience developing and facilitating workshops
- Experience in program development, implementation, and expansion
- A candidate who enhances the diversity of the Department of Student Affairs would be an asset
- Experience in student conduct administration, including a sound understanding of procedural fairness as well as working with sexual violence policies and procedures would be an asset
- Event planning, skills, and experience is an asset
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
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