Do you want to join a dynamic team practicing and teaching the highest standards of Veterinary Medicine?  Do you want to advance your technical skills and work in an environment supporting primary care clinicians and veterinary specialist experts across a small and large animal caseload?  Do you want to be part of training and shaping the next generation of veterinarians?  If so, we’d love to have you join us! 

The Veterinary Teaching Hospital requires a Registered Veterinary Technician to join in a full-time, permanent position within the Small Animal ICU with the flexibility and initiative to support the Small Animal Emergency Service and other areas of the teaching hospital to perform other veterinary technician duties in support of patient care and hospital operations.

RESPONSIBILITIES:

This position will have primary responsibilities in the Small Animal ICU with secondary responsibilities within the VTH:

Small Animal ICU Duties:

• Work within a team to undertake technical duties and responsibilities in support of patient and client care across the ICU specialty service caseload and the primary care emergency service
• Complete and assist with treatment and monitoring orders for patients
• Perform necessary nursing skills for the various levels of care required (including triage of urgent and emergency presentations, animal handling, restraint, and basic husbandry)
• Monitor status of hospitalized patients and reporting to the clinician any abnormalities with the patient in relation to the treatment and/or monitoring of their care and well-being
• Participate in various roles during a CPR event
• Maintain detailed and accurate patient medical records
• Accurately maintain and update patient billing and working with clinicians and client services staff to ensure that patient bills are completed and paid prior to patient discharge
• Monitor, advise, and assist veterinary students working in the Small Animal ICU and the Emergency Service, and veterinarians participating in post-graduate programs
• Support client services staff in ensuring an excellent client experience, including answering triage calls, taking payments, and providing updates.
• Support VTH interns/residents and emergency service clinicians with client communication (including discussing estimates, consent forms, and client education/care)
• Ensure safe administration of medications, treatments and procedures to patients of varying health status
• Assist with diagnostic procedures including administering sedation and monitoring patients under sedation
• Stock and maintain supplies, including reconciliation of Cubex inventory cabinets, in various hospital locations

VTH Technician Duties:

• Assist as required with small animal hospital services in support of efficient and high standards of patient and client care
• Monitor, assist with and complete treatments and procedures for patients, including submitting request forms and liaising with other services in the VTH
• Monitor and report to the clinician any findings or abnormalities with the patient in relation to the treatment and/or status of their care and well-being.
• Must maintain a high standard of cleanliness and biosecurity standards and other related technician duties as assigned

General Duties:

• Must be willing to participate in a rotating schedule that will include evenings/overnights/weekend/holiday work
• Must be willing to be assigned in an on-call schedule that may be required for hospital operations
• Participate in the training of veterinary students, technician students and post-graduate program veterinarians with confidence and support
• Maintain collegial and professional interactions and communication with colleagues, students and clients at all times
• Maintain safe, respectful, professional and ethical conduct, handling and interactions with patients and during patient care as befitting a veterinary teaching hospital environment and in accordance with veterinary regulatory bodies

QUALIFICATIONS

• Must be a graduate of an Animal Health Technician program from a recognized facility
• Registered Veterinary Technician (RVT) designation is required. Consideration will be given to those who are eligible to write the VTNE within the position’s six-month probationary period.
• Demonstrated clinical experience working with small animal patients is required
• Clinical experience working with patients is an emergency or ICU setting is preferred (with specialty referral hospital experience considered an asset)
• Excellent technical proficiency with experience and confidence with nursing and handling small animal patients, placing catheters and administering IV fluids, performing sample collection, assisting with diagnostic procedures including administering sedation and monitoring sedated patients, performing patient assessments and administering required treatments
• Must possess strong work ethic and accountability with demonstrated excellent written and verbal communication skills with colleagues and clients, with experience working in a teaching environment an asset
• Demonstrated experience in inputting, maintaining and reviewing patient invoicing
• Strong computer skills with demonstrated ability in Windows and iOS Operating Systems

Previous experience with electronic medical records is required, with preference given to applicants with knowledge of RxWorks and Smart Flow