Personal Training Policies
- Only UPEI personal trainers are permitted to assess or train individuals and athletes in the UPEI Chi-Wan Young Sports Centre. Any other trainers who act in the capacity of a personal trainer are not permitted. This includes one-on-one instruction, exercise prescription, modification, technique instruction, and any job function typically associated with personal training or working with members of the Chi-Wan Young Sports Centre.
- No refunds will be issued for services purchased.
- Cancellations MUST be made 24 hours in advance to reschedule the session. If the cancellation is less than 24 hours the appointment will not be reimbursed/re-scheduled. The trainer is required to wait 15 minutes for the client to show up for the scheduled appointment. If the client fails to show up for the scheduled appointment, the appointment and fee(s) will be forfeited. If the client is late for the appointment the trainer is not obligated to make up the missed time. For example, if the client is 15 minutes late and arrives for the appointment the session will only be 30 minutes.
- All personal training session packages must be used within six (6) months of date of purchase. Sessions not used in this timeframe will expire with no refund.
